MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced the enhancement of its Call Recording capabilities for greater integration with Webex Calling —part of ...
The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...
Contact centers have long been the backbone of customer service operations across various industries. With the advent of digital transformation, these centers are evolving to meet the demands of a ...
Microsoft Azure customers worldwide can now enable CallCabinet to take advantage of the reliability and agility of Azure to shape business strategies. CallCabinet’s availability through the Microsoft ...
LONDON--(BUSINESS WIRE)--1GLOBAL, a top-tier mobile virtual network operator (MVNO) today announced a strategic partnership with Verint to transform compliance across the financial services and ...
As time goes on we are, without question, witnessing acceleration in the adoption of services being purchased as mainstream alternatives to on-premise, on a global scale. Whatever buyers are looking ...
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