At 500 people, half of whom spend their days spread across a 336-mile canal system of water, CAP manages to reach everyone ...

Emotional intelligence, or EQ, as it is often referred to, is your most critical element (yet likely your most overlooked) when delivering truly competitive customer service in your industry. I cannot ...

Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. As automation and AI streamline transactions and logistics for ...

UNITED STATES, May 6, 2024 /EINPresswire.com/ -- Dr. Michael Goold, esteemed retired Chief of Police and leading authority in Emotional Intelligence (EQ), captivated ...

Warren — The Warren Police Department is training officers to handle tense situations by learning to recognize and manage what emotions they and the people they encounter bring to the table. The first ...