While studying traditional news journalism in college, Jake realized he was smitten by all things automotive and wound up with an internship at Car and Driver. That led to a career writing news, ...

It’s also piloting mobile maintenance and new dealership concepts. Ford is introducing a new customer rewards program, expanding a mobile vehicle maintenance pilot program with dealers and opening a ...

(WXYZ) — Ford plans to expand its Pickup & Delivery service, beginning Sept. 13. The service allows people to get their vehicles serviced while staying at home ...

Last fall Ford agreed to a big raise for striking members of the United Auto Workers union. On Tuesday, they gave their shareholders an even bigger raise. The company announced it would give ...

The automotive sector and the financing industry have gone hand in hand for decades, and today there are numerous credit cards out there celebrating the connection. Since late last year, there’s also ...

All but four of Ford Motor Co.'s roughly 3,100 U.S. dealers have signed up for a points-based customer rewards program through the FordPass app that will roll out this year. The automaker last year ...

Ford Motor Co.'s shift in marketing focus from conquest to retention started to come together at this year's NADA Show make meeting. The automaker last year announced plans to center its marketing ...

Allen Park — Ford Motor Co. officials say it's more profitable to keep return-customers than to find new people to buy its vehicles. And the company plans to launch new services and spend more money ...

, and said it will reward workers with profit-sharing checks averaging $5,000. Wall Street, however, did not reward Ford. Shares for the Dearborn-based automaker dropped 12 percent in late-morning ...