On January 23, 2023 the Federal Communications Commission’s (FCC) Consumer and Governmental Affairs Bureau released a Declaratory Ruling addressing a request for clarification submitted by US ...

Simple revisions may make your email messages clearer and more effective — and actually improve them. First and foremost, remember that emails are messages. A message may be spoken or written, ...

I’m going to start this blog by making an obvious point around the importance of message clarity in both external and internal communications. Defining your key messages is one of first and most ...

Leading a large, complex organization is no simple task. It involves a host of interactions internally—some with direct reports you meet regularly, employees you see now and then and others you might ...

No one relishes an uncomfortable conversation. When the best interests of a company, firm, individual or the public are threatened, it’s important to “be a leader” and take on the task. A three-stage ...

A new study has found that the health messages artificial intelligence generates in the Arabic language are mostly of a ...

The study employs a computational text analysis augmented by186 participants from the United Arab Emirates (UA), a culturally, linguistically, and demographically diversified country. The AI messages ...