The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Leena Iyar First ...

Customers want the onboarding and account opening process to be as easy as possible. A certain amount of friction is to be expected when it comes to identity and security checks, reassuring them that ...

One of the most difficult parts of being a financial advisor is landing new clients, so it's understandable that many advisors sink significant time into marketing and lead generation. However, ...

If your Net Promoter Score (NPS) score is low, your brand loyalty is hurting; or if you’re seeing customers transition to competitors, then your software onboarding process could be the culprit. The ...

(By Rick Fink) Merriam-Webster Dictionary defines the idiom “start on the right foot” as “to begin a relationship well.” Today, hiring good people is a challenge in itself; keeping them is a whole ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Jim Collins once said, “Great vision without great people is irrelevant.” Finding the best talent can feel like an uphill battle for many startups, but the real test lies in the first few weeks or ...

Let’s say you’re an introvert who just job landed a job. You’ve made it through the search process, including buffing up your resume and LinkedIn profile, navigating what can feel like the inglorious ...

Heading a rapidly growing tech company has taught me about the importance of identifying great talent and, even more crucially, about creating a meaningful and impactful experience for their ...