Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

Educause has released the inaugural Data and Analytics Edition of its Horizon Report, expanding the annual analysis of the trends, technologies and practices impacting higher education into "an ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Mark Anderson Meeting ...

Opinions expressed by Entrepreneur contributors are their own. Data analytics is one of the most important tools that startups can use to help them succeed. In this article, we will provide a ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Data has long been called the new gold, but mining it has historically required specialized expertise, significant time and substantial resources. For decades, organizations relied on highly trained ...

To mark the 10,000th inquiry received by the NYC Open Data Help Desk, NYC Chief Analytics Officer Martha Norrick reflected on the city’s progress in expanding data literacy and shared what is to come.