When clients understand the "why" behind your advice, what once sounded like a sales pitch becomes trusted counsel.

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Training represents one of the largest investments call centers make in their workforce, yet many organizations struggle to demonstrate its actual value. Post-training assessments might show that ...

Amazon Web Services on Tuesday announced three new AI agents it calls “frontier agents,” including one designed to learn how you like to work and then operate on its own for days. Each of these agents ...

The United States Department of Agriculture is preparing to host a helpful online training session for crop insurance agents. This event focuses on the Supplemental Disaster Relief Program, known as ...

WASHINGTON — Immigration and Customs Enforcement has placed new recruits into its training program before they have completed the agency’s vetting process, an unusual sequence of events as it rushes ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. This article has ...

Kyle Tucker, Kyle Schwarber, Framber Valdez and Bo Bichette are among the top players set to reach free agency at the end of the 2025 season. You can find the full list of the 2025-26 free-agent class ...

HRM+ platform trains the most critical elements of security: humans and AI agents KnowBe4, the world-renowned cybersecurity platform that comprehensively addresses human and AI agent risk management, ...

A new study by Shanghai Jiao Tong University and SII Generative AI Research Lab (GAIR) shows that training large language models (LLMs) for complex, autonomous tasks does not require massive datasets.